Terms of use | Calorix

Please read these terms carefully. They contain important information about your rights and obligations, limitations of our liability, and how disputes are resolved. By using our Services, you agree to these terms. If you don’t agree, please don’t use the Services.

Calorix does not provide medical advice. It provides nutrition estimates for general wellness. Please read section 6.

1. About these terms

1.1 These terms of use (“Terms”) govern your access to and use of the Calorix mobile apps (the “App”), the website at https://calorix.ai (the “Website”) and related services (together, the “Services”), provided by Invikta Technology Ltd (“Calorix”, “we”, “us” or “our”). Our privacy policy explains how we handle personal information and forms part of these Terms.

1.2 By using the Services, you confirm that you are at least 16 years old and have the legal capacity to agree to these Terms. If you are a minor where you live (generally under 18), you need the permission and supervision of a parent or guardian, who must read and agree to these Terms.

1.3 We may update these Terms from time to time. We’ll change the date at the top, and for significant changes we’ll tell you in the App or by email before they take effect. If you keep using the Services after the changes take effect, you accept the updated Terms.

2. Using the Services

2.1 We work to keep Calorix available and reliable, but the Services depend on systems that aren’t entirely in our control. We don’t guarantee uninterrupted access, and we’re not liable if the Services are unavailable for any period.

2.2 We may change, suspend or discontinue any part of the Services. Where a change materially reduces what you’ve paid for, we’ll tell you in advance where reasonably possible.

2.3 When you use the Services, you agree to:

(a) comply with all applicable laws;
(b) not access information about another person without their permission;
(c) not use the Services unlawfully, fraudulently or maliciously, for example by hacking or introducing malicious code;
(d) not infringe our intellectual property or anyone else’s;
(e) not submit content that is unlawful, misleading, defamatory, offensive, threatening, discriminatory, obscene or otherwise objectionable;
(f) not damage, overload or compromise our systems, or interfere with other users; and
(g) not scrape, harvest or reverse engineer the Services, or attempt to decipher transmissions to or from our servers.

2.4 If you breach section 2.3, we may suspend or end your access to the Services.

3. Accounts

3.1 You can start using the App without signing in; the App creates an anonymous account on your device. If you choose to sign in with Apple or Google, your data can be backed up and restored on a new device.

3.2 You’re responsible for the accuracy of the information you provide and for activity under your account. Tell us promptly at [email protected] if you suspect unauthorized use.

3.3 You can delete your account at any time in the App’s settings. Deleting your account doesn’t cancel an App Store subscription; see section 4.4.

4. Subscriptions, free trials and payments

4.1 Calorix Pro. Some features require a paid subscription. Subscriptions are sold through Apple’s App Store as weekly, monthly or yearly plans. The price, billing period and features are shown in the App and on the App Store before you buy, in your local currency.

4.2 Free trial. Where a free trial is offered, it’s shown before you start. Unless you cancel at least 24 hours before the trial ends, the subscription you chose starts automatically and you’re charged at the end of the trial.

4.3 Automatic renewal. Subscriptions renew automatically at the end of each period at the then-current price, unless you cancel at least 24 hours before the end of the current period. Your Apple Account is charged within 24 hours before the renewal.

4.4 Cancelling. Manage or cancel your subscription in your device’s Settings → [your name] → Subscriptions, or in the App Store. Deleting the App or your account doesn’t cancel a subscription. After you cancel, you keep access until the end of the period you’ve paid for.

4.5 Payments and refunds. Apple processes all App Store payments, and refunds are handled by Apple under its policies. You can request one at reportaproblem.apple.com. If you have a question about a charge, contact us and we’ll do our best to help.

4.6 Price changes. If a subscription price changes, Apple notifies you as its rules require, and where required asks for your consent before the new price applies.

5. Virtual items and referrals

5.1 Coins and outfits. The App may let you earn virtual coins through challenges and use them to unlock cosmetic items for your companion, Toasty. Coins and items have no monetary value, can’t be exchanged for money or transferred, and may be changed, rebalanced or removed. Some cosmetic items may require a subscription.

5.2 Referrals. If we offer an invite programme, its rewards and conditions are shown in the App. We may change or end the programme, and may withhold rewards obtained through fraud or abuse, for example self-referrals or fake accounts.

6. Health information and AI estimates

6.1 Not medical advice. Calorix provides information for general wellness. It is not a medical device and doesn’t diagnose, treat, cure or prevent any condition. Calorie, macronutrient and other targets are estimates based on standard formulas.

6.2 AI estimates may be wrong. Nutrition values from photos, text, voice and labels are estimates generated by artificial intelligence and food databases. They can be inaccurate, especially for mixed dishes, sauces and cooking fats. Review and correct them where needed.

6.3 Talk to a professional. Consult a doctor or registered dietitian before changing your diet or exercise routine, particularly if you are pregnant or breastfeeding, have a medical condition, have a history of disordered eating, are under 18, or take medication such as GLP-1 or diabetes medicines. You use health features at your own risk.

7. Your content

7.1 “Your Content” means the photos, text, voice recordings, logs and other material you submit to the Services. You keep all rights you have in Your Content.

7.2 You grant us a worldwide, non-exclusive, royalty-free license to host, store, copy, process, adapt and display Your Content, and to have our service providers do so, as needed to operate, provide and improve the Services, including to analyze your meals and to measure and improve the accuracy of estimates. This license ends when Your Content is deleted from our systems, except where we must keep it by law.

7.3 You confirm that you have the rights needed to submit Your Content and that it doesn’t infringe anyone else’s rights.

8. Our content and intellectual property

8.1 The Services, including the App, the Website, the Calorix name and logo, Toasty the mascot, designs, text and software, are owned by us or our licensors and are protected by intellectual property laws. You may not remove or alter any proprietary notices.

8.2 Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the Services for your own non-commercial purposes.

9. Third-party services and links

The Services may link to or integrate with third-party services, such as Apple Health or sign-in providers. We don’t control them and aren’t responsible for their content, policies or practices. Your use of them is governed by their own terms.

10. Disclaimers

The Services are provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement, and we don’t warrant that the Services will be uninterrupted, error-free or meet your requirements.

11. Limitation of liability

11.1 To the fullest extent permitted by law, we’re not liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits or lost data, arising from these Terms or your use of the Services.

11.2 To the fullest extent permitted by law, our total liability for all claims relating to the Services is limited to the amount you paid us for the Services in the 12 months before the claim arose.

11.3 If you are a California resident, you waive California Civil Code section 1542, which says: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.”

11.4 Some jurisdictions don’t allow certain limitations of liability, so some of the above may not apply to you. Nothing in these Terms limits liability that can’t be limited by law, or your statutory rights as a consumer.

12. Indemnity

To the extent permitted by law, you agree to indemnify us and our officers, employees and agents against claims, losses and expenses (including reasonable legal fees) arising from your breach of these Terms, Your Content, or your violation of anyone else’s rights.

13. Ending these Terms

You can stop using the Services and delete your account at any time. We may suspend or end your access if you breach these Terms or if we stop providing the Services. Sections that by their nature should survive, including those on intellectual property, disclaimers, limitation of liability and governing law, survive termination.

14. Governing law and disputes

These Terms are governed by the laws of the jurisdiction where Invikta Technology Ltd is registered, and disputes are subject to the courts of that jurisdiction, without affecting any mandatory consumer protections of the country where you live.

15. Apple App Store

If you downloaded the App from Apple’s App Store, you also agree to Apple’s Licensed Application End User License Agreement. These Terms are between you and us, not Apple. Apple has no obligation to provide maintenance or support for the App and isn’t responsible for addressing claims relating to it. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

16. Contact

Questions about these Terms? Email [email protected].